Telehealth Consent

1. Nature of telehealth

Telehealth means you and a licensed healthcare provider may interact using electronic communications (asynchronous assessment and/or other modalities) rather than an in-person visit. Technology may include secure messaging, forms, and related tools provided through our telehealth partners.

2. Benefits and limitations

Benefits may include convenience and access without travel.
Limitations include that the provider cannot perform a full in-person exam; technical failures may interrupt care; and not all conditions are appropriate for telehealth.

3. Provider relationship

A licensed provider reviews your information. That provider exercises independent clinical judgment. Reed does not practice medicine via the website alone.

4. Emergency care

Telehealth is not for emergencies. If you have a medical emergency, call 911 (or local emergency services) or go to the nearest emergency department. Reed does not provide emergency medical services.

5. Privacy & security

Electronic communications have privacy and security risks. We and our partners use safeguards intended to protect your information; residual risk remains.

6. Voluntary participation

Telehealth is voluntary. You may refuse or withdraw consent and seek in-person care instead, understanding that may affect whether Reed can continue your treatment pathway.

7. Eligibility

Services are available only where we are authorized to operate (49 U.S. states; not California as of the date above). You confirm you are physically located in a supported state during care.

8. Consent

By starting an assessment or checking consent boxes on the site, you confirm you have read this Telehealth Consent and agree to receive care via telehealth as described.