FAQ

What states do we serve?

49 states are served by Reed Health. We do not serve California. State eligibility is confirmed during intake; availability can change with law and clinician licensing.

Who are our pharmacies?

Rush Pharmacy (https://rushpharmacy.com/). If prescribed, medication is compounded and dispensed by this U.S. compounding pharmacy partner. Compounded medications are not FDA-approved for all marketed uses.

Who is our provider network?

LocumTele (https://locumtele.org/). Licensed providers in this network review your assessment and decide whether a prescription is appropriate — a purchase is not guaranteed.

How does shipping work?

If prescribed, Rush Pharmacy ships after provider approval. Shipping is free ($0 at checkout). Supplies such as syringes and alcohol wipes are included with injectable formats only. Shipping depends on state rules and pharmacy processing.

How do consultations work?

Care starts with an online assessment reviewed by a licensed provider. Starting an assessment does not place an order or guarantee a prescription.

Do you offer wellness injections?

Yes. Compounded NAD+, glutathione, and MIC B12 are reviewed by a licensed provider before they ship. These are wellness options — Reed does not claim a specific energy, detox, aging, or weight outcome. Results vary.

What is your refund policy if I’m not approved?

Payment and refund terms depend on whether a prescription is issued. You are not charged for medication you do not receive if a provider does not approve treatment.